Return and Refund Policy
We want you to be completely satisfied with your purchase from storieswomens.com. If you’re not happy with your order, you may return eligible items for a refund or exchange within 30 days of delivery.
Eligibility for Returns
- Items must be unused, unworn, and in their original condition with tags attached.
- Proof of purchase (order number) is required.
- Final sale items (marked as “non-returnable”) cannot be returned.
How to Initiate a Return
- Visit storieswomens.com and log into your account.
- Navigate to “Order History” and select the item(s) you wish to return.
- Follow the prompts to generate a return label and packing slip.
Return Shipping
- Prepaid return labels are provided for U.S. orders. International customers are responsible for return shipping costs.
- Returns must be shipped within 14 days of approval.
Refunds
- Refunds are processed within 5–10 business days after we receive your return.
- Original shipping fees are non-refundable.
- Refunds are issued to the original payment method.
Exchanges
Exchanges are subject to availability. If your desired item is out of stock, we’ll issue a refund instead.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us immediately for assistance.
Note: This policy applies only to purchases made directly through storieswomens.com. For third-party retailer purchases, refer to their respective policies.
We reserve the right to deny returns that don’t meet our policy requirements.